Cookie Policy
1. What Cookies Are
Cookies are small files stored on your device when you visit a website. They help the portal remember basic settings, support login sessions, improve performance, and protect the system from misuse.
2. Similar Technologies
The portal may also use local storage, session storage, device identifiers, browser logs, and service worker cache. These help the portal work properly on web browsers and installed Progressive Web App versions.
3. Why We Use Cookies
The NTC EDGE Portal may use cookies and similar tools to:
- Keep users signed in during an active session.
- Protect accounts and detect unusual activity.
- Remember basic portal preferences.
- Improve page loading and offline support.
- Understand general usage patterns through analytics.
- Maintain service reliability and system security.
4. Types of Cookies and Storage Used
| Type | Purpose | Example Use |
|---|---|---|
| Essential Cookies | Required for login, account access, security, and basic portal functions. | Keeping a secure session active while using the portal. |
| Security Cookies | Help detect suspicious activity, protect users, and prevent misuse. | Checking session validity and preventing unauthorized access. |
| Preference Storage | Stores basic user or device preferences. | Remembering selected settings or display behavior. |
| Performance and Cache Storage | Improves loading speed and supports PWA/offline behavior. | Saving static assets such as icons, scripts, and app files. |
| Analytics Cookies | Helps understand general portal use and improve services. | Measuring visits, page activity, and service usage trends. |
5. Essential Cookies
Essential cookies and storage are needed for the portal to work. Without them, some features may not function properly, including login, account access, form submission, security checks, and app installation support.
6. Analytics and Measurement
The portal may use analytics tools to understand how users access and use the platform. These tools help improve performance, accessibility, service design, and public service delivery. Analytics data is generally used in aggregated form.
7. Service Worker and Cache
As a Progressive Web App, the portal may use a service worker and browser cache to improve loading speed, support installation, and allow limited offline access to static files. This does not replace official online processing, which still requires network access.
8. Local Storage
The portal may store session-related data, account-related data, or app settings in your browser’s local storage. Do not use shared or public devices for sensitive transactions unless necessary. Always log out after use.
9. Managing Cookies
You can manage or delete cookies through your browser settings. You may also clear site data, cache, and local storage. However, disabling or deleting some cookies may affect login, form submission, security, and portal performance.
10. Third-Party Services
Some services used by the portal may set cookies or collect technical data for analytics, security, hosting, or performance. These services are used to support reliable portal operation and service improvement.
11. Data Privacy
Information collected through cookies and similar technologies is handled according to the portal’s Privacy Policy and applicable data protection rules.
12. Updates to This Policy
This Cookie Policy may be updated when needed to reflect system changes, service improvements, legal requirements, or security practices.
13. Contact
For questions about this Cookie Policy, account access, or portal data use, please contact the authorized support channel of the NTC EDGE Portal.