Privacy Policy
1. Information We Collect
When you register or use the portal, we may collect personal and transaction information, including:
- Name, email address, contact number, and account details.
- Date of birth, sex, nationality, and address information.
- Application, permit, certificate, license, complaint, or request details.
- Uploaded documents and other supporting records.
- Login, device, browser, and system activity information for security.
2. How We Use Your Information
Your information may be used to:
- Create and manage your portal account.
- Process applications, certificates, permits, licenses, complaints, and requests.
- Verify identity and submitted information.
- Send account, status, or service notifications.
- Improve public service delivery and system security.
- Comply with lawful, regulatory, audit, or reporting requirements.
3. Legal and Official Purpose
Information is collected and processed for official government service delivery, account management, transaction processing, security, and lawful administrative purposes.
4. Data Sharing
Your information may be shared only when needed for official processing, lawful compliance, authorized government functions, system maintenance, or security. We do not sell your personal information.
5. Data Protection
The portal uses reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
6. User Responsibilities
You are responsible for:
- Providing accurate and updated information.
- Keeping your password and login access private.
- Logging out after using shared or public devices.
- Reporting suspected unauthorized account access.
7. Data Retention
Personal information may be kept for as long as needed for official records, service delivery, legal compliance, audit, dispute resolution, or system security.
8. Cookies and System Data
The portal may use cookies, local storage, logs, and similar technologies to support login sessions, security, performance, accessibility, and user experience.
9. Your Rights
Subject to applicable rules, you may request access, correction, update, or clarification regarding your personal information handled through the portal.
10. External Links
The portal may link to other websites or services. This Privacy Policy applies only to the NTC EDGE Portal. Please review the privacy policies of external sites when you visit them.
11. Updates to This Policy
This Privacy Policy may be updated when needed. Updates will be posted on this page with the latest revision date.
12. Contact
For privacy concerns, account concerns, or questions about personal information, please contact the authorized support channel of the NTC EDGE Portal.