User Agreement
1. Agreement to Use the Portal
By creating an account, signing in, or using the NTC EDGE Portal, you agree to follow this User Agreement, the Terms of Use, and the Privacy Policy.
2. Account Registration
You agree to provide true, complete, and updated information during registration. The information you submit may be used for official account verification and public service transactions.
3. Account Ownership
Your account is for your own use or for the organization you are authorized to represent. You must not create an account using false information or use another person’s identity without proper authority.
4. User Responsibilities
You agree to:
- Use the portal only for lawful and official purposes.
- Keep your account information accurate and updated.
- Protect your password, verification code, and login access.
- Review all information before submitting applications or requests.
- Submit only valid, truthful, and relevant documents.
5. Password and Access Security
You are responsible for keeping your account secure. Do not share your password or verification code with anyone. If you believe your account has been accessed without permission, report it through the authorized support channel.
6. Use of Submitted Information
Information submitted through the portal may be used for official processing, verification, reporting, audit, communication, and service improvement.
7. Prohibited Activities
You must not:
- Submit false, misleading, or fraudulent information.
- Upload harmful, illegal, or unauthorized files.
- Attempt to access accounts, records, or systems without permission.
- Disrupt, overload, scan, attack, or misuse the portal.
- Use the portal to impersonate another person or office.
8. Applications and Transactions
Submission through the portal does not automatically guarantee approval. Applications, requests, certificates, permits, licenses, and complaints remain subject to review, validation, and applicable rules.
9. Account Restriction or Suspension
Access may be limited, suspended, or disabled if there is suspected misuse, security risk, false information, unauthorized access, or violation of this User Agreement.
10. System Availability
The portal may not always be available due to maintenance, updates, network issues, security work, or technical concerns. Features may also be updated to improve service delivery.
11. Privacy and Data Protection
Personal information is handled according to the portal’s Privacy Policy. Users should read the Privacy Policy to understand how information is collected, used, stored, and protected.
12. Changes to This Agreement
This User Agreement may be updated when needed. Continued use of the portal after changes means you accept the updated agreement.
13. Contact
For account concerns, access issues, or questions about this User Agreement, please contact the authorized support channel of the NTC EDGE Portal.